Get your shipping questions answered here.
Do you ship to my country?
We gladly accept orders from the following european countries. If you would like to order our products outside of the EU, please get in touch with our customer service
Countries we ship to:
- Czech Republic
- United Kingdom
How much does the shipping cost me?
Well, here is the good part! We ship your new lamps to you free of charge! You only pay the lamp price, and there are no shipping charges or hidden fees.
When is my order shipped?
We ship your order within 1-2 working days, but usually the same day if ordered before 12PM.
Which shipping carrier will handle my package?
Depending on your country of residence, your order will be shipped by either GLS or DPD.
Can I get a track and trace for my package?
Ofcourse! Please use the contact form
and include your order number, then we will send you T&T information.
What if my package is lost in transit?
Ouch! We are sorry to hear that! Please use the contact form
and include your order number, then we help you asap!
What if I need to return a product?
Please refer to the "Need to return a product?"
page on our website, and we will do our outmost to help you.
I have other shipping questions?
We'd love to help! Please use the contact form
and let us get back to you.